1. Introduction
Our websites, Toolbox (www.fstoolbox.com), mybrokerservices (www.mybrokerservices.co.uk), or our Client Portal (my-client-portal.co.uk) (hereinafter: “websites”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Third parties also place cookies we have engaged. In the document below we inform you about the use of cookies on our website.
2. Cookies
2.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, when you are logging a support issue or using our chat function, so our system knows who you are during each instance. We may place these cookies without your consent.
2.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
2.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
3. Placed Cookies
Amazon Application Load Balancer
Functional Consent to service amazon-application-load-balancer.
Usage
We use Amazon Application Load Balancer for page loading speed improvement. Read more
Sharing data
For more information, please read the Amazon Application Load Balancer Privacy Statement.
Functional
| Name | Expiration | Function |
|---|---|---|
| AWSALB | 1 week | Provide load balancing functionality |
| AWSALBCORS | 1 week | Provide load balancing functionality |
| AWSELB | session | Provide load balancing functionality |
Google Analytics
Statistics Consent to service google-analytics.
Usage
We use Google Analytics for website statistics. Read more
Sharing data
For more information, please read the Google Analytics Privacy Statement.
Statistics
| Name | Expiration | Function |
|---|---|---|
| _ga | 2 years | Store and count pageviews |
| _gid | 1 day | Store and count pageviews |
| _gat_gtag_UA_* | 1 minute | Store a unique user ID |
Google Fonts
Marketing/Tracking Consent to service google-fonts.
Usage
We use Google Fonts for display of web fonts. Read more
Sharing data
For more information, please read the Google Fonts Privacy Statement.
Marketing/Tracking
| Name | Expiration | Function |
|---|---|---|
| Google Fonts API | expires immediately | Read user IP address |
Intercom Messenger
Functional Consent to service support and chat functionality.
Usage
This service used for chat and assisting/tracking support issues. Read more
Sharing data
For more information, please read the Intercom Messenger Privacy Statement.
Functional
| Name | Expiration | Function |
|---|---|---|
| intercom-id-* | 9 months | Unique anonymous ID |
| intercom-session-* | 1 week | Keeping track of sessions |
| intercom-device-id-* | 9 months | Unique device ID |
4. Consent
When you visit our websites for the first time, we will show you this pop up.
The link contained above, links to and refers to this Cookie Policy. As soon as you click on “Confirm and agree”, you consent to us using the categories of cookies and plug-ins described in this Cookie Policy.
You can disable the use of cookies via your browser, but please note that some of the services on the website may no longer work properly.
4.1 Your consent settings
Functional Cookies only
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Anonymous statistical
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.