OPERATIONS SUPPORT

The operations of any business are often what makes or breaks it.

As part of our wide array of services designed to help you achieve maximum success within your company, we believe that operational support should be second to none.

Across the company, all of our decisions are made in line with a number of key principles, and ensuring operational efficiency and effectiveness in your business is a key priority.

Technology

All of our members are provided complimentary access to our innovative back office system designed to ensure the smooth running of your business. Toolbox is widely respected within the industry and with our large in-house team of technological developers, we’re always on the front foot with regular updates and releases.

Products

We have a dedicated team of product specialists that ensure you only have access to the very best in financial products and liaise with the providers to ensure any discrepancies are dealt with quickly and smoothly to ensure no detriment to the client. There are also restricted options that provide you with the answer for the majority of your clients. They’re on hand to offer assistance should you need it.

Referral Service: The Hub

The Hub provide you with the ability to deliver product areas you may not be authorised in, cases you’re too busy to take ownership of or those that might be a little challenging. All this delivers an additional commercial avenue for your business whilst ensuring the full bredth of your clients needs are addressed. And the best bit…you will ALWAYS retain full ownership of the client.

Virtual PA

Our industry leading virtual software organises your diary for you so you (or your administrator) doesn’t have to. This gives you the flexibility to keep staff costs low and operational efficiency high.

Commissions

We understand that although your clients are your top priority, you would be unable to service them if it was not commercially viable, and cash flow was challenging. That’s why we adhere to robust processes on commissions that ensure you’re paid twice weekly and remove the all too familiar requirement of spending valuable time chasing.

Complimentary Sourcing Systems

With all the other requirements you need to consider to run a successful business, we take care of this one for you. And to top it off, the majority of the sourcing systems are integrated in to Toolbox, so it all comes together at the click of a button.

Risk Calculator

Helping a client to understand the level of risk they are willing to take when looking at investments can be difficult. Our innovative risk calculator makes this a streamlined and engaging activity to complete with your client.

For Intermediary Use Only